Centerpoint Customer Support System

Video Summary:

Our proprietary in-house software system allows our service technicians to quickly and accurately view notes, service logs, and orders. This video looks at that system.

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1835 Wall Street
Salina, KS 67401
Phone: (352) 854-1566
Fax: (352) 237-0450

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DM250 water well drill is top choice of drill rigs for tight water well drilling or residential geothermal drilling.

DM250 Drill Rig

The DRILLMAX® DM250 drill rig, under CDL requirements, handles 20-foot drill pipe for residential water well drilling and geothermal drilling. The small mud rotary drill rig is ideal for drilling 2-inch to 6-inch shallow water wells.

Transcript

At DRILLMAX®, providing top service and support for our customers is one of our main company objectives. Our team of highly skilled and knowledgeable service technicians are readily available to help in any way they can.

Additionally, we use a proprietary in-house software system, Centerpoint, to keep track of and log customer interactions. This allows any of our service technicians to quickly and accurately view notes, service logs, and orders no matter whether they working in Kansas or Florida. By using the Centerpoint system, we have a documented comprehensive history and knowledge of each and every rig.

When you call, we have a head start because we have the facts at our fingertips. We also know that customers do a lot of their own rig maintenance and service work. If a DRILLMAX® customers chooses they can send our service techs notes on the work they have self completed and we will copy it to Centerpoint.

This is just another way our responsive service team is available to provide top service and support for our customers. And they are backed by the support of our engineering team.

For more information, visit our website or call us at 352-854-1566.